Terms & conditions

1. Welcome to CRYPTOS.IM!

Thank you for choosing CRYPTOS.IM (“CRYPTOS.IM”, “we”, “us”, “our”). By using the CRYPTOS.IM service, websites, or software applications (together, the “CRYPTOS.IM Service” or “Service”), you are entering into a binding contract with ScandinavianByte OÜ with its principle address at Pae tn street, 21, Tallinn, 11415 Estonia. Your agreement with us includes these Terms and Conditions of Use (“Terms”) and our Privacy Policy (together with the Mobile Terms where applicable, the “Agreements”). If you don’t agree with these Terms, then please don’t use the Service.

We’re pleased to make our Service available to you. The CRYPTOS.IM Service includes social and interactive features.

In order to use the CRYPTOS.IM Service, you need to (a) be 18 or older, or be 13 or older and have your parent or guardian’s consent to these Terms, (b) have the power to enter a binding contract with us and are not barred from doing so under any applicable laws, and (c) be resident in the Local Country. You also warrant that any registration information that you submit to CRYPTOS.IM is true, accurate and complete, and you agree to keep it that way at all times.

2. Changes to the Agreements

Occasionally we may, in our discretion, make changes to the CRYPTOS.IM Service and Agreements. When we make changes to the Agreements that we consider material, we’ll notify you through the Service. By continuing to use the Service after those changes are made, you are expressing and acknowledging your acceptance of the changes.

3. Enjoying CRYPTOS.IM

CRYPTOS.IM users may access the CRYPTOS.IM Service by any of our 2 Subscriptions:

  1. Call Subscription: with "CallBack" and with "DirectCall"
  2. Internet Subscription

The main difference between these two Call Subscriptions is that our client, when he is using "DirectCall", doesn't wait until our server service will callback him and he will be able to talk. "DirectCall" service acts like the ordinary cell service without any delay.

We have no reccuring-billing or automated prolongation of the selected subscription. Our services are based only on pre-paid scheme.

4. Payments, cancellations and cooling off

If you reside in a Local Country which is part of the European Union and have purchased a Paid Subscription online, you have the right to change your mind and receive a full refund within fourteen (14) days of purchase (the “Cooling-off Period”), but only if you have not logged in or otherwise redeemed or started to consume them.

CRYPTOS.IM may change the price for the Paid Subscriptions from time to time, and will communicate any price changes to you. Price changes for Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing to use the CRYPTOS.IM Service after the price change takes effect, you accept the new price.

Our Visa and MasterCard payments are being processed by Cauri limited, and will be shown as CAURI*CryptoSIM in your billing statement. Should you have any questions with regards to a payment please contact our customer support, or address to www.cauri.uk

5. Money-Back Guarantee

If our client did not received his order: sim card with or without a pre-paid rate, he can claim for the money-back with the following steps:

  • 1. Write an email to our manager on support@cryptos.im (text + invoice attached)
  • 2. Money back will be done in 15 workdays (on debit or credit card) after the manager will send an approved email to client.

6. Term and termination

These Terms will continue to apply to you until terminated by either you or CRYPTOS.IM. CRYPTOS.IM may terminate the Terms or suspend your access to the CRYPTOS.IM Service at any time, including in the event of your actual or suspected unauthorised use of the CRYPTOS.IM Service or non-compliance with the Terms. If you or CRYPTOS.IM terminate the Terms, or if CRYPTOS.IM suspends your access to the CRYPTOS.IM Service, you agree that CRYPTOS.IM shall have no liability or responsibility to you and CRYPTOS.IM will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law. To learn how to terminate your CRYPTOS.IM account, please contact us through the Customer Service contact form.

Thank you for reading our Terms. We hope you enjoy CRYPTOS.IM.